At Thyrocarebangalore.com, we aim to provide a smooth and transparent experience for all customers. This Refund Policy explains when refunds are applicable and how they are processed.
Refund requests are considered only before sample collection.
You may be eligible for a refund if:
You cancel your booking before the technician arrives for sample collection.
The test you booked is unavailable or cannot be processed due to technical/lab issues.
No refund will be provided in the following cases:
After sample collection is completed.
If the customer provides incorrect details or does not respond to calls/messages.
If the customer misses the scheduled appointment without notice.
In case of delays caused by traffic, weather, or operational issues.
Partial refunds may be applicable if:
You cancel after the technician has been assigned but has not yet reached your location.
You booked multiple tests and wish to cancel only a portion of them (before sample collection).
If your refund is approved:
It will be processed within 7–10 working days.
Refunds will be made to the original mode of payment only (UPI/Card/Net Banking).
In certain cases, a small service fee may be deducted to cover:
Payment gateway charges
Technician assignment fees
Administrative costs
These deductions will be clearly communicated during approval.
If there is a delay or quality concern in the report:
Re-testing may be offered at no additional cost, depending on lab approval.
Refunds are not guaranteed unless the lab confirms inability to process the test.
To request a refund, contact us with your order details:
Support@thyrocarebangalore.com
+91-9480637014
Our support team will review your request and revert with the status within 48 hours.
Thyrocare Bangalore
Support@thyrocarebangalore.com
+91-9480637014
